Parent and Student Helpdesk Support

Parent and Student Helpdesk Support

Families can contact the Student and Parent Technology Helpdesk Monday-Friday from 7:30 am - 4:30 pm at 504-365-5304.

When calling the Helpdesk:

• Pressing #1 will access support with passwords, login issues, and Google Classroom Access. 
• Pressing #2 will access support with device related issues including microphones, cameras, keyboards, and hotspots.

For Google Classroom codes, specific Google Meet links, and schedule related issues, please email your student's teacher directly. 

Parent and Student Helpdesk Support

English

Parent and Student Helpdesk Support

Spanish

Parent and Student Helpdesk Support

Vietnamese

Parent and Student Help Desk Support

Arabic